Please notify us of any modifications to your initial arrival date within 30 days, subject to villa availability. If the arrival does not occur within 30 days of the specified date, there will be no reimbursement or refund of the deposit amount. It is possible to cancel your reservation. Unfortunately, we are unable to make refunds for unoccupied villa rooms since they cannot be resold to other guests and are still registered in the customer's identity.

The remaining balance can be made in the form of cash, paypal, credit card, or debit card upon arrival.

When booking a reservation, you do not need to give full payment. Nonetheless, it is important to note that the maximum number of villas that may be sold in a single day is eight on the property. Availability is restricted and governed by the sequence in which requests are received. As a consequence, we strongly advise visitors to confirm the precise day of arrival. While it is possible to modify the date, this is dependent on availability. Each customer who has a confirmed reservation is required to provide a deposit or advance payment of 50 Jordanian dinars per day. The deposit can be made using either a credit or debit card, international transfer or PayPal. Please keep in mind that a currency conversion may occur if the payer uses a non-Jordan-issued card. The remaining balance can be settled upon arrival, at check in. The deposit or advance payment is non-refundable since it is necessary to book the villas and cannot be transferred to another visitor. However, you may select to arrive on a different day than the initial reservation date. Unfortunately, we cannot accept or fulfil bookings without a deposit. We promote these villas via partner agencies and marketing channels throughout Jordan, the Middle East, and the European Union. Because of their restricted availability, other visitors will have to pay for their accommodations. Customers, however, may amend their arrival date within 30 days, subject to availability. Each pricing is final and guaranteed, with no extra expenses.

Each villa may accommodate one person, a couple, two people, or a couple with a baby. The room rate stays constant. Even if you are a solitary traveler in need of a room, there is no discount available since the charge is calculated per room.

Once we receive confirmation, we will promptly send you a link to the official email address you provided during our conversation via the Stripe platform. During the checkout procedure, guests must input their payment information, such as their card number or bank account details, and full name which they must complete themselves. Nevertheless, due to security concerns, we neither possess nor save your card information. It shares a resemblance in terms of payment with Revolut, TransferWise, and PayPal. Stripe is specifically designed for use by corporate enterprises. The payment information is securely transmitted to a payment gateway using the stripe platform, which utilises encryption to safeguard the data before forwarding it to the payment processor. After finishing and confirming, Stripe will transfer the fund to us. Customers who want to pay with a credit or debit card will receive an official receipt through the Stripe platform. Please save the receipt for your records. eg, Stripe is a platform trusted and used by Airbnb, Google, Zara and million of small companies worldwide.

We can accept or take credit or debit cards. However, the bank imposes an additional cost of 3 percent for card processing. For example, the jeep excursion costs 40 JOD plus a 3 percent fee, which is equivalent to 41.20 Jordanian dinars. If you do not require any fees, we might suggest using direct cash or PayPal. All tours organised by villas come with zero processing fee, with the exception of the Wadi Rum Fire Camp.

You are eligible for our partner discount. The price includes accommodation, transfer pick-up from the Wadi Rum protected area, drinks, and meals at no additional cost, unless a request falls outside our agreement. It doesn't matter where you booked previously. All you need to do is make your reservation directly with us to enjoy this advantage. Furthermore, we will provide support and answer any questions you may have about your stay. We also offer the chance to join a guided jeep tour, go hiking, or take a camel ride. Our team can arrange these activities at a luxury campsite at an additional cost.

Reservations can be made through our website using a special online form, WhatsApp, or email only

Definitely, we are more than willing to accommodate any requests for a specific room, charge or no-fee. Please feel free to send us a message at your convenience.

The rooms are equipped with air conditioning without any extra cost.

We recognise that private restrooms and bathrooms are essential for specific groups; it is the same as per our photos on this page.

At the luxury resort, there are only 8 villas available. To ensure a smooth experience, we kindly request that customers confirm their exact arrival date. We sell the villas on a first-come, first-served basis.

Each villa has a maximum capacity of two individuals, including infants. An additional guest or more guests will incur an extra charge, or we might suggest booking more villas.

Each villa is offered in either a double or twin-bed arrangement. We have a cot for infants available. Please contact us to let us know if you need it.

Unfortunately, not possible. However, we do have exclusive dining spaces that can accommodate bigger groups. Additionally, we can arrange for the delivery of personalised catering services in a secluded and convenient location outside of the main restaurant premises.

The luxury villas have a single on-site restaurant, situated in an open area that may be shared with other guests.

The Wadi Rum protected region has an admission fee of 7 JOD per person, effective in 2024. However, individuals with a valid Jordan Pass are exempt from this fee. Unfortunately, the Jordanian government collects entrance fees for conservation and other purposes, so the accommodation or tour pricing does not include them.

Sadly, it is not possible. Normal rental cars are unable to traverse the desert sand and require 4x4 wheel drive to enter the Wadi Rum Desert. Furthermore, in order to enter the Wadi Rum Protected Area, all vehicles, including 4WDs for tourists or visitor not from the wadi rum tribe, are required to pay a mandatory self-drive charge of 35 jod per vehicle, payable at the visitor centre. Desert sands will render it nearly impossible to reach the centre of the Wadi Rum protected area. However, we will provide you with a complimentary free transfer pick-up from Wadi Rum village or the visitor centre. this service aims to assist you in your check-in and check-out procedures without additional cost.

Aqaba Airport is the nearest international airport. Many airlines serve this airport with non-stop flights. The drive typically takes around an hour; however, there may be frequent aircraft cancellations owing to the proximity of the area to Israeli airspace. We suggest opting for a flight to Amman airport due to its higher frequency, despite its somewhat distant, usually 5-hour drive to Wadi Rum.

We belong to the same real family, and we are both interconnected in terms of the number of individuals who would like to be guests in the villas. An exclusive partner is defined as an officially authorised member of a business entity who has the privilege to occupy villas. We possess the authorisation and capability to collect, assist in making reservations, and benefit from accessing a discounted rate to guarantee a greater number of reservations. Our services are comparable to those of a tour agency, but greater.

Certainly, any potential guest can simply book the luxury room without participating in a tour; the room cost is final.

We provide a complimentary one-time pick-up service for check-in and check-out purposes, mainly from Wadi Rum Village or the Visitor Centre, provided that you have a reservation with us. In addition, we might be able to pick up from other campsites located inside the Wadi Rum protected area, except Disah. However, this is subject to approval. If you need a transfer or want to participate in our tour, it is free of charge.

We can provide assistance with booking the tour, which incurs an additional fee. Customers currently have the option of participating in a tour organised by Wadi Rum Fire Camp or run by luxurious villas. However, please note that there is a price disparity between luxury villas. Each guest who has made a reservation with us has the opportunity to select a tour according to their own desires. If you choose an excursion organised by luxury villas, we can provide you with a clear and upfront fee. Nevertheless, in the event that consumers arrive at the villas without a tour, they will no longer qualify for our reduced pricing and will need to consider the luxury villas instead. This is because we are only partners and do not possess ownership of the villas. As a result, we strongly advise our guests who wish to participate in our tour to make a reservation before their check-in. e.g., a jeep tour. Unfortunately, we are unable to accommodate any late tour reservations for individuals who have already checked in at the villas.

Unfortunately, the costs for the villas only cover a one-night stay, as specified in the descriptions. This page exclusively displays villa lodgings and does not include any other product rom our website. Unless otherwise stated, it is not affiliated with any jeep or hiking programs listed on other sites. For example, another webpage on our website specifies that the jeep excursion has a duration of a whole day and includes an overnight accommodation. The overnight stay is provided at a budget Bedouin campsite which run by wadi rum fire camp, not in villas or luxury accommodations.

Our meals are influenced by traditional Bedouin cuisine; they are not international or European standards. Kindly inform me if you have any specific dietary preferences for the meals. We can accommodate requests for vegetarian and vegan options at no additional cost.

Unfortunately due to religious issue, we unable to sale. Our guest are welcome to bring own at other city before entering wadi rum protected area, drinking alcohol or wine are permitted.